pn-new-crm/src/lib/services/reminders.service.ts

import { and, eq, lte, gte, desc, asc, inArray, sql, isNull } from 'drizzle-orm';

import { db } from '@/lib/db';
import { reminders, interests, clients } from '@/lib/db/schema';
import { createAuditLog } from '@/lib/audit';
import { NotFoundError, ValidationError } from '@/lib/errors';
import { emitToRoom } from '@/lib/socket/server';
import { createNotification } from '@/lib/services/notifications.service';
import { logger } from '@/lib/logger';
import type {
  CreateReminderInput,
  UpdateReminderInput,
  SnoozeReminderInput,
  ReminderListQuery,
} from '@/lib/validators/reminders';

interface AuditMeta {
  userId: string;
  portId: string;
  ipAddress: string;
  userAgent: string;
}

// ─── List ────────────────────────────────────────────────────────────────────

export async function listReminders(portId: string, query: ReminderListQuery) {
  const conditions = [eq(reminders.portId, portId)];

  if (query.status) conditions.push(eq(reminders.status, query.status));
  if (query.priority) conditions.push(eq(reminders.priority, query.priority));
  if (query.assignedTo) conditions.push(eq(reminders.assignedTo, query.assignedTo));
  if (query.clientId) conditions.push(eq(reminders.clientId, query.clientId));
  if (query.interestId) conditions.push(eq(reminders.interestId, query.interestId));
  if (query.berthId) conditions.push(eq(reminders.berthId, query.berthId));
  if (query.dueBefore) conditions.push(lte(reminders.dueAt, new Date(query.dueBefore)));
  if (query.dueAfter) conditions.push(gte(reminders.dueAt, new Date(query.dueAfter)));

  if (query.search) {
    conditions.push(sql`${reminders.title} ILIKE ${'%' + query.search + '%'}`);
  }

  const orderDir = query.order === 'asc' ? asc : desc;
  const orderCol = query.sort === 'priority' ? reminders.priority : reminders.dueAt;

  const offset = (query.page - 1) * query.limit;

  const [data, countResult] = await Promise.all([
    db
      .select()
      .from(reminders)
      .where(and(...conditions))
      .orderBy(orderDir(orderCol))
      .limit(query.limit)
      .offset(offset),
    db
      .select({ count: sql<number>`count(*)` })
      .from(reminders)
      .where(and(...conditions)),
  ]);

  return {
    data,
    pagination: {
      page: query.page,
      limit: query.limit,
      total: Number(countResult[0]?.count ?? 0),
    },
  };
}

export async function getMyReminders(userId: string, portId: string) {
  return db
    .select()
    .from(reminders)
    .where(
      and(
        eq(reminders.portId, portId),
        eq(reminders.assignedTo, userId),
        inArray(reminders.status, ['pending', 'snoozed']),
      ),
    )
    .orderBy(asc(reminders.dueAt));
}

export async function getOverdueReminders(portId: string) {
  return db
    .select()
    .from(reminders)
    .where(
      and(
        eq(reminders.portId, portId),
        inArray(reminders.status, ['pending', 'snoozed']),
        lte(reminders.dueAt, new Date()),
      ),
    )
    .orderBy(asc(reminders.dueAt));
}

export async function getUpcomingReminders(portId: string, days: number = 14) {
  const until = new Date();
  until.setDate(until.getDate() + days);

  return db
    .select()
    .from(reminders)
    .where(
      and(
        eq(reminders.portId, portId),
        inArray(reminders.status, ['pending', 'snoozed']),
        lte(reminders.dueAt, until),
        gte(reminders.dueAt, new Date()),
      ),
    )
    .orderBy(asc(reminders.dueAt));
}

// ─── CRUD ────────────────────────────────────────────────────────────────────

export async function getReminder(id: string, portId: string) {
  const reminder = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
    with: { client: true, interest: true, berth: true },
  });
  if (!reminder) throw new NotFoundError('Reminder');
  return reminder;
}

export async function createReminder(portId: string, data: CreateReminderInput, meta: AuditMeta) {
  const [reminder] = await db
    .insert(reminders)
    .values({
      portId,
      title: data.title,
      note: data.note ?? null,
      dueAt: new Date(data.dueAt),
      priority: data.priority,
      assignedTo: data.assignedTo ?? meta.userId,
      createdBy: meta.userId,
      clientId: data.clientId ?? null,
      interestId: data.interestId ?? null,
      berthId: data.berthId ?? null,
    })
    .returning();

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'create',
    entityType: 'reminder',
    entityId: reminder!.id,
    newValue: { title: reminder!.title, dueAt: reminder!.dueAt, priority: reminder!.priority },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });

  emitToRoom(`port:${portId}`, 'reminder:created', {
    reminderId: reminder!.id,
    title: reminder!.title,
    dueAt: reminder!.dueAt.toISOString(),
    assignedTo: reminder!.assignedTo ?? meta.userId,
  });

  if (reminder!.assignedTo) {
    emitToRoom(`user:${reminder!.assignedTo}`, 'reminder:created', {
      reminderId: reminder!.id,
      title: reminder!.title,
      dueAt: reminder!.dueAt.toISOString(),
      assignedTo: reminder!.assignedTo,
    });
  }

  return reminder!;
}

export async function updateReminder(
  id: string,
  portId: string,
  data: UpdateReminderInput,
  meta: AuditMeta,
) {
  const existing = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
  });
  if (!existing) throw new NotFoundError('Reminder');

  const updates: Record<string, unknown> = { updatedAt: new Date() };
  if (data.title !== undefined) updates.title = data.title;
  if (data.note !== undefined) updates.note = data.note;
  if (data.dueAt !== undefined) updates.dueAt = new Date(data.dueAt);
  if (data.priority !== undefined) updates.priority = data.priority;
  if (data.assignedTo !== undefined) updates.assignedTo = data.assignedTo;
  if (data.clientId !== undefined) updates.clientId = data.clientId;
  if (data.interestId !== undefined) updates.interestId = data.interestId;
  if (data.berthId !== undefined) updates.berthId = data.berthId;

  const [updated] = await db
    .update(reminders)
    .set(updates)
    .where(and(eq(reminders.id, id), eq(reminders.portId, portId)))
    .returning();

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'update',
    entityType: 'reminder',
    entityId: id,
    oldValue: { title: existing.title, dueAt: existing.dueAt, priority: existing.priority },
    newValue: { title: updated!.title, dueAt: updated!.dueAt, priority: updated!.priority },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });

  emitToRoom(`port:${portId}`, 'reminder:updated', {
    reminderId: updated!.id,
    changedFields: Object.keys(data),
  });

  return updated!;
}

export async function deleteReminder(id: string, portId: string, meta: AuditMeta) {
  const existing = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
  });
  if (!existing) throw new NotFoundError('Reminder');

  await db.delete(reminders).where(and(eq(reminders.id, id), eq(reminders.portId, portId)));

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'delete',
    entityType: 'reminder',
    entityId: id,
    oldValue: { title: existing.title },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });
}

// ─── Status Actions ──────────────────────────────────────────────────────────

export async function completeReminder(id: string, portId: string, meta: AuditMeta) {
  const existing = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
  });
  if (!existing) throw new NotFoundError('Reminder');
  if (existing.status === 'completed') throw new ValidationError('Reminder already completed');

  const [updated] = await db
    .update(reminders)
    .set({
      status: 'completed',
      completedAt: new Date(),
      updatedAt: new Date(),
    })
    .where(and(eq(reminders.id, id), eq(reminders.portId, portId)))
    .returning();

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'update',
    entityType: 'reminder',
    entityId: id,
    oldValue: { status: existing.status },
    newValue: { status: 'completed' },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });

  emitToRoom(`port:${portId}`, 'reminder:completed', {
    reminderId: updated!.id,
    title: updated!.title,
    completedBy: meta.userId,
  });

  return updated!;
}

export async function snoozeReminder(
  id: string,
  portId: string,
  data: SnoozeReminderInput,
  meta: AuditMeta,
) {
  const existing = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
  });
  if (!existing) throw new NotFoundError('Reminder');

  const [updated] = await db
    .update(reminders)
    .set({
      status: 'snoozed',
      snoozedUntil: new Date(data.snoozeUntil),
      updatedAt: new Date(),
    })
    .where(and(eq(reminders.id, id), eq(reminders.portId, portId)))
    .returning();

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'update',
    entityType: 'reminder',
    entityId: id,
    oldValue: { status: existing.status },
    newValue: { status: 'snoozed', snoozedUntil: data.snoozeUntil },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });

  emitToRoom(`port:${portId}`, 'reminder:snoozed', {
    reminderId: updated!.id,
    snoozedUntil: data.snoozeUntil,
  });

  return updated!;
}

export async function dismissReminder(id: string, portId: string, meta: AuditMeta) {
  const existing = await db.query.reminders.findFirst({
    where: and(eq(reminders.id, id), eq(reminders.portId, portId)),
  });
  if (!existing) throw new NotFoundError('Reminder');

  const [updated] = await db
    .update(reminders)
    .set({ status: 'dismissed', updatedAt: new Date() })
    .where(and(eq(reminders.id, id), eq(reminders.portId, portId)))
    .returning();

  void createAuditLog({
    userId: meta.userId,
    portId,
    action: 'update',
    entityType: 'reminder',
    entityId: id,
    oldValue: { status: existing.status },
    newValue: { status: 'dismissed' },
    ipAddress: meta.ipAddress,
    userAgent: meta.userAgent,
  });

  return updated!;
}

// ─── Background Processors ──────────────────────────────────────────────────

/**
 * Hourly check: creates auto-follow-up reminders for interests with
 * reminderEnabled=true where no activity in reminderDays days (BR-060).
 */
export async function processFollowUpReminders() {
  const ports = await db.query.ports.findMany({ where: eq(sql`true`, true) });

  for (const port of ports) {
    const enabledInterests = await db
      .select({
        id: interests.id,
        clientId: interests.clientId,
        reminderDays: interests.reminderDays,
        reminderLastFired: interests.reminderLastFired,
        updatedAt: interests.updatedAt,
      })
      .from(interests)
      .where(
        and(
          eq(interests.portId, port.id),
          eq(interests.reminderEnabled, true),
          isNull(interests.archivedAt),
        ),
      );

    const now = new Date();

    for (const interest of enabledInterests) {
      if (!interest.reminderDays) continue;

      // Check if enough days have passed since last activity
      const lastActivity = interest.reminderLastFired ?? interest.updatedAt;
      const daysSinceActivity = (now.getTime() - lastActivity.getTime()) / (1000 * 60 * 60 * 24);

      if (daysSinceActivity < interest.reminderDays) continue;

      // Get client name for the reminder title
      const client = interest.clientId
        ? await db.query.clients.findFirst({ where: eq(clients.id, interest.clientId) })
        : null;

      const title = client ? `Follow up with ${client.fullName}` : 'Follow up on interest';

      // Find the assigned user (first userPortRole for this port, or fallback)
      // For now, leave assignedTo null — the notification goes to the port room
      await db.insert(reminders).values({
        portId: port.id,
        title,
        note: 'Auto-generated: no activity detected within the configured follow-up window.',
        dueAt: now,
        priority: 'medium',
        assignedTo: null,
        createdBy: 'system',
        interestId: interest.id,
        clientId: interest.clientId,
        autoGenerated: true,
      });

      // Update last fired timestamp
      await db
        .update(interests)
        .set({ reminderLastFired: now })
        .where(eq(interests.id, interest.id));

      // Fire notification to the port room
      emitToRoom(`port:${port.id}`, 'system:alert', {
        alertType: 'follow_up_created',
        message: title,
        severity: 'info',
      });

      logger.info({ interestId: interest.id, portId: port.id }, 'Auto follow-up reminder created');
    }
  }
}

/**
 * Every 15 minutes: checks for past-due reminders and creates overdue notifications.
 */
export async function processOverdueReminders() {
  const now = new Date();

  // Find pending reminders past their due date
  const overdueReminders = await db
    .select()
    .from(reminders)
    .where(and(eq(reminders.status, 'pending'), lte(reminders.dueAt, now)));

  for (const reminder of overdueReminders) {
    if (reminder.assignedTo) {
      void createNotification({
        portId: reminder.portId,
        userId: reminder.assignedTo,
        type: 'reminder_overdue',
        title: 'Reminder overdue',
        description: reminder.title,
        entityType: 'reminder',
        entityId: reminder.id,
        link: '/reminders',
      });

      emitToRoom(`user:${reminder.assignedTo}`, 'reminder:overdue', {
        reminderId: reminder.id,
        title: reminder.title,
        dueAt: reminder.dueAt.toISOString(),
      });
    }
  }

  // Also un-snooze reminders whose snooze period has passed
  await db
    .update(reminders)
    .set({ status: 'pending', snoozedUntil: null, updatedAt: now })
    .where(and(eq(reminders.status, 'snoozed'), lte(reminders.snoozedUntil, now)));

  logger.info({ overdueCount: overdueReminders.length }, 'Processed overdue reminders');
}