fix(intake): client inquiry emails mirror website copy + never show "Port Nimara CRM"

Client-facing confirmation emails now:
- use the PUBLIC port name ("Port Nimara" via ports.name), never the CRM
  appName ("Port Nimara CRM") which is reserved for internal/staff surfaces
- mirror the website's wording verbatim ("Thank you for expressing
  interest…", "Best regards,") and drop the CRM-style headings
- sign off per category: berth → "Port Nimara Sales Team", contact →
  "Port Nimara Team", residential → "Port Nimara Residences Team"
- show + reply-to a public contact address, admin-configurable per category
  (inquiry_contact_email → sales@ for berth/residence,
  contact_form_contact_email → hello@ for contact form), never the noreply From

Internal alerts keep the CRM detail-line format + link (name fixed to
"Port Nimara"), EXCEPT the residential alert which drops all CRM mention
(it reaches an external recipient) and signs "- Port Nimara Residences".

sendEmail gains an optional per-message replyTo.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01L2qc3xZTfif7N4Wq3QDa8X

tests/unit/email/client-confirmations.test.ts

@@ -0,0 +1,52 @@
+import { describe, expect, it } from 'vitest';
+
+import { inquiryClientConfirmation } from '@/lib/email/templates/inquiry-client-confirmation';
+import { contactFormClientConfirmation } from '@/lib/email/templates/contact-form-client-confirmation';
+
+// Note: assert prose that spans an interpolation on the plain-text part — the
+// React-Email HTML renderer inserts `<!-- -->` markers at value boundaries.
+
+describe('inquiryClientConfirmation (berth)', () => {
+  it('mirrors the website copy for a specific berth + signs off as Sales', async () => {
+    const { subject, html, text } = await inquiryClientConfirmation({
+      firstName: 'Jane',
+      mooringNumber: 'D13',
+      contactEmail: 'sales@portnimara.com',
+      portName: 'Port Nimara',
+    });
+    expect(subject).toBe('Port Nimara — Thank You for Your Interest');
+    expect(text).toContain('Thank you for expressing interest in Berth D13');
+    expect(text).toContain('Our team has registered your interest');
+    expect(text).toContain('reach out to us at sales@portnimara.com');
+    expect(text).toContain('The Port Nimara Sales Team');
+    expect(html).toContain('sales@portnimara.com');
+    expect(html).not.toContain('Port Nimara CRM');
+  });
+
+  it('uses "a Berth" when no mooring is given', async () => {
+    const { text, html } = await inquiryClientConfirmation({
+      firstName: 'Jane',
+      mooringNumber: null,
+      contactEmail: 'sales@portnimara.com',
+      portName: 'Port Nimara',
+    });
+    expect(text).toContain('Thank you for expressing interest in a Berth');
+    expect(html).not.toContain('Port Nimara CRM');
+  });
+});
+
+describe('contactFormClientConfirmation', () => {
+  it('mirrors the website copy + signs off as the Port Nimara Team', async () => {
+    const { subject, html, text } = await contactFormClientConfirmation({
+      firstName: 'Bob',
+      contactEmail: 'hello@portnimara.com',
+      portName: 'Port Nimara',
+    });
+    expect(subject).toBe('Port Nimara — Thank You for Contacting Us');
+    expect(text).toContain('Thank you for contacting Port Nimara');
+    expect(text).toContain('We have received your message');
+    expect(text).toContain('reach out to us at hello@portnimara.com');
+    expect(text).toContain('The Port Nimara Team');
+    expect(html).not.toContain('Port Nimara CRM');
+  });
+});

tests/unit/email/residential-inquiry.test.ts

@@ -6,30 +6,36 @@ import {
 } from '@/lib/email/templates/residential-inquiry';
 
 describe('residentialClientConfirmation', () => {
-  it('reflects the chosen residence types in the thank-you copy', async () => {
-    const { html, text } = await residentialClientConfirmation({
+  it('mirrors the website copy + reflects the chosen residence types', async () => {
+    const { subject, html, text } = await residentialClientConfirmation({
       firstName: 'Mia',
       contactEmail: 'sales@portnimara.com',
       residenceTypes: ['Two Bedroom Marina Villa', 'Five Bedroom Oceanfront Villa'],
       portName: 'Port Nimara',
     });
-    expect(html).toContain('the Two Bedroom Marina Villa and the Five Bedroom Oceanfront Villa');
-    expect(text).toContain('the Two Bedroom Marina Villa and the Five Bedroom Oceanfront Villa');
-    expect(html).toContain('Mia');
+    expect(subject).toBe('Port Nimara — Thank You for Your Interest');
+    expect(text).toContain(
+      'Thank you for expressing interest in the Two Bedroom Marina Villa and the Five Bedroom Oceanfront Villa',
+    );
+    expect(text).toContain('Our team has registered your interest');
+    expect(text).toContain('The Port Nimara Residences Team');
+    // Never leak the CRM brand name to a client.
+    expect(html).not.toContain('Port Nimara CRM');
   });
 
-  it('falls back to a generic phrase when no types are selected', async () => {
+  it('falls back to the website generic phrase when no types are selected', async () => {
     const { html } = await residentialClientConfirmation({
       firstName: 'Sam',
       contactEmail: 'sales@portnimara.com',
       portName: 'Port Nimara',
     });
-    expect(html).toContain('the residences at Port Nimara');
+    expect(html).toContain('a Port Nimara Residence');
+    expect(html).not.toContain('Port Nimara CRM');
   });
 });
 
 describe('residentialSalesAlert', () => {
-  it('renders residence type(s) + preferred contact + comments in the detail-line format', async () => {
+  it('renders residence type(s) + preferred contact + comments, with NO CRM mention', async () => {
     const { html, text } = await residentialSalesAlert({
       fullName: 'Mia Ng',
       email: 'mia@example.com',
@@ -37,21 +43,22 @@ describe('residentialSalesAlert', () => {
       residenceTypes: ['Two Bedroom Marina Villa'],
       preferredContactMethod: 'phone',
       notes: 'Looking for a winter completion.',
-      crmDeepLink: 'https://crm.portnimara.com/port-nimara',
       portName: 'Port Nimara',
     });
-    // Uniform with the berth/contact alerts: friendly intro + bold detail lines + CRM link.
     expect(html).toContain('A new residential enquiry has come in');
     expect(html).toContain('Residence type(s):');
     expect(html).toContain('Two Bedroom Marina Villa');
     expect(html).toContain('Preferred contact:');
     expect(html).toContain('Phone call back');
     expect(html).toContain('Looking for a winter completion.');
-    expect(html).toContain('to follow up');
-    // Plain-text part mirrors the other alerts.
+    expect(text).toContain('- Port Nimara Residences');
+    // Residential internal alerts must not mention the CRM (recipient is external).
+    expect(html).not.toContain('CRM');
+    expect(html).not.toContain('to follow up');
     expect(text).toContain('Residence type(s): Two Bedroom Marina Villa');
     expect(text).toContain('Preferred contact: Phone call back');
     expect(text).toContain('Comments: Looking for a winter completion.');
+    expect(text).not.toContain('CRM');
   });
 
   it('omits optional rows cleanly when absent', async () => {